Frequently Asked Questions

Everything you need to know about PixScript.

How does PixScript work?

Just paste a video URL from YouTube, TikTok, Instagram, or any supported platform. PixScript extracts the audio and transcribes it into text with timestamps — all in seconds.

Is it free to use?

Yes! Our free plan includes 30 minutes of transcription per month for videos up to 5 minutes. For longer videos and more minutes, check out our Pro and Business plans.

Which platforms are supported?

PixScript supports YouTube (full videos and Shorts), TikTok, Instagram Reels, and direct video/audio file uploads (MP3, MP4). We're adding more platforms regularly.

What export formats are available?

Free users get TXT exports. Pro users unlock SRT and VTT subtitle formats. Business users additionally get JSON export.

How accurate are the transcripts?

We use state-of-the-art speech recognition that delivers high accuracy for clear audio. Accuracy may vary with heavy accents, background noise, or multiple overlapping speakers.

Can I translate transcripts?

Yes! Pro users can translate transcripts into 10 languages, and Business users have access to 50+ languages. Translations are AI-powered for natural results.

Is my data stored or shared?

Your transcripts are stored securely in your personal history for convenience. We never share your data with third parties or use it for training purposes.

What payment methods do you accept?

We accept all major credit cards through Stripe, including Visa, Mastercard, and American Express. All payments are securely processed.

Can I cancel my subscription?

Absolutely. You can cancel your subscription at any time from your account settings. Your access continues until the end of your current billing period.